Infy DigiWorld

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Case Study – Yournotebook

How InfyDigiWorld Scaled Hyperlocal App Adoption for YourNotebook

Driving app installs and repeat demand for a 30-minute stationery delivery platform across Delhi & Noida by
prioritizing long-term customer value over short-term ROAS.

Brand:

YourNotebook

Markets:

Delhi & Noida

Delivery Promise:

30 Minutes

Brand Overview:

YourNotebook is a hyperlocal quick-commerce platform focused exclusively on stationery. The app delivers school, office, and emergency stationery items within 30 minutes, serving customers across Delhi and Noida.

The Core Business Challenge

From the beginning, it was clear that short-term ROAS could not be the primary success metric. Stationery is a repeat-purchase category where first-order value is low, and long-term profitability depends on customer retention and frequency.

Strategic Growth Framework

We designed YourNotebook’s growth strategy around four focused pillars to drive hyperlocal adoption and repeat usage.

Narrative Testing

We tested multiple urgency-led messaging angles such as exam panic, office emergencies, and last-minute school needs to isolate the highest-converting narratives.

Media Mix Design

Meta Reels and Stories were used for discovery and urgency-driven education, while Google campaigns captured high-intent and repeat-demand users.

Strategic Framework

A hyperlocal, LTV-first growth system designed to acquire, activate, and retain high-frequency stationery buyers.

Audience Segmentation

Created hyperlocal cohorts—students, parents, office professionals, and urgent buyers—to personalize journeys and reduce wasted ad spend.

Activation-Led
Retargeting

Built retargeting layers based on app visits, drop-offs, and inactivity windows to push users toward first and repeat transactions.

Platform Wise Strategy

Website Strategy

-Primary Goal: Purchases & Revenue
-Secondary Goal: Customer acquisition

Website Strategy: Conversion-Focused Acquisition

Website campaigns were optimized for completed purchases, even at a lower ROAS of 1.6–1.8. This was a deliberate decision, as customer lifetime value significantly exceeded first-order revenue.

App Strategy

-Primary Goal: App installs & awareness
-Secondary Goal: Future repeat purchases

App Strategy: Aggressive User Acquisition

App campaigns focused on maximizing installs and brand recall within a tightly controlled geography. All campaigns were restricted to Delhi and Noida to ensure relevance and cost efficiency.

Problem-Led Creative Strategy

Instead of highlighting app features, we led with real, relatable stationery emergencies that users faced in daily life.

  • Forgot stationery before an exam?
  • Urgent office supplies needed?
  • Last-minute school project panic?

Creative Execution Logic

Every creative was built to capture urgency within the first few seconds, reinforce hyperlocal relevance, and clearly communicate the 30-minute delivery promise—driving higher install intent.

Performance

Cost Per App Install
₹ 5
Website ROAS
1.6

Why This Strategy Worked

  • LTV-first growth thinking
  • Platform-specific optimization
  • Hyperlocal targeting precision
  • Problem-led messaging

Business Impact

  • ₹5–₹6 CPI for app installs
  • Consistent website orders at 1.6–1.8 ROAS
  • Strong brand recall in Delhi & Noida
  • Foundation built for repeat purchases

FIrst Principles : Converting Proof-Driven Expertise into Revenue for a Coach Growth Consultant

Business Overview

FPC is a consultant who transitioned from freelancing into a full-fledged service business.
They specialize in social media growth systems for coaches, focusing not just on followers—but on real conversions and sales.

Services Offered

      • Social media growth strategy

      • Content scripting

      • Video editing & publishing systems

      • Conversion-focused growth frameworks

      • 1-on-1 consulting for coaches

Target Audience:

      • Coaches (life, business, mindset, niche coaches)

      • Who want leads and sales, not vanity metrics

Average Package Price:

      • ₹30,000 per month

Business Goal:

      • Minimum 2 conversions per month

1. Core Challenge

Despite strong expertise and results, FPC faced a common consultant problem:

❌ No Personal Social Media Presence

      • No large follower base

      • No visible brand authority online

      • Low inbound visibility

✅ Strong Proof of Work

      • Worked with 10+ coaches globally

      • Proven results over 4+ years

      • One flagship case study:

        • Phoenics Coach: 0 → 3,00,000+ followers

      • Other clients:

        • 10k–20k followers

        • 50k+

        • Near 1 lakh followers

Important Context

In the coaching niche, follower count is secondary.
What matters most is:

Leads, conversions, and revenue generation

This insight shaped the entire funnel.

2. Strategic Insight

You don’t need a big audience if you can clearly prove outcomes.

Instead of trying to:

      • Build her own social media first

      • Chase visibility or vanity metrics

We focused on:

      • Authority through proof

      • Education-led selling

      • High-intent, low-volume conversions

3. Funnel Strategy: Proof → Education → Appointment

Given the high-trust nature of the offer, we built a VSL-based consulting funnel.

Funnel Objective

      • Educate coaches

      • Show real outcomes

      • Book qualified free strategy calls

      • Convert into ₹30,000/month clients

4. Funnel Architecture

Step 1: Awareness & Authority Messaging (Ads)

Ads focused on:

      • Coach-specific pain points:

        • “Followers but no sales”

        • “Posting daily, no leads”

        • “Social media feels busy but not profitable”

      • Strong positioning:

        • “Systems that convert, not just grow”

      • Clear mention of real coach results

No dependency on her own follower count—only client outcomes.

Step 2: Landing Page (Trust & Context)

The landing page established:

      • What coaches are doing wrong

      • Why growth alone doesn’t pay bills

      • How systems matter more than content volume

      • Snapshot of past results with real coaches

Primary CTA:
👉 Watch the full video to understand how this works

Step 3: VSL Page (Core Conversion Asset)

The VSL explained:

      • How she helped coaches grow and monetize

      • Why follower count ≠ income

      • Her process:

        • Strategy

        • Scripting

        • Video execution

        • Conversion frameworks

      • What results coaches can realistically expect

      • What this is not (no fake promises)

Final CTA:
👉 Book a free strategy call

Step 4: Free Strategy Call

On the call, she:

      • Diagnoses the coach’s current situation

      • Explains what is broken in their system

      • Shows how her approach fits their business

      • Soft-pitches the ₹30,000/month package

This ensures:

      • High-quality conversations

      • No pressure selling

      • Better close rate

5. Ad Spend & Conversion Data (2-Month Period)

Budget Strategy

      • Ad budget: ₹10,000 per month

      • Reason:

        • Client goal was only 2 conversions/month

        • Controlled testing, not aggressive scaling

Performance Summary

      • Total ad spend (2 months): ₹20,000

      • Total conversions: 3 clients

      • Revenue per client: ₹30,000

      • Total revenue generated: ₹90,000

6. Funnel Economics

Cost Per Acquisition (CPA)

      • ₹20,000 ÷ 3 ≈ ₹6,667 per client

Return on Ad Spend (ROAS)

      • ₹90,000 revenue

      • ₹20,000 ad spend

      • 4.5× ROAS

Key Note

This is achieved:

      • Without a personal social media following

      • With minimal ad budget

      • In a high-trust consulting niche

7. Why This Worked (Reasoning)

1️⃣ Proof > Popularity

Coaches care about outcomes, not influencer status.

2️⃣ Education Builds Trust

The VSL removed objections before the call.

3️⃣ Low Volume, High Intent

Only serious coaches booked calls—no junk leads.

4️⃣ Clear Economics

₹30,000 packages easily absorb ₹6–7k acquisition cost.

8. Client Satisfaction & Future Scope

The client is satisfied because:

      • ROI is clearly positive

      • Only a few conversions meet revenue goals

      • No dependency on organic growth

      • Funnel is predictable and repeatable

With scaling:

      • Budget increase

      • More case studies

      • Stronger retargeting

This system can grow significantly.

9. Final Outcome Summary

✔ 3 paying clients in 2 months
✔ ₹90,000 revenue from ₹20,000 spend
✔ Consulting funnel validated
✔ Proof-driven positioning works
✔ No need for personal social media presence

SpunSugar : Hyper-Local Premium Cake Brand Growth Using Google Search Ads

Brand Overview

      • Business Type: Home-based premium cake brand

      • Location: Outskirts of Bangalore

      • Delivery Radius: 5–10 km only

      • Brand Philosophy:

        • Quality over quantity

        • Cakes made with love, hygiene, and premium ingredients

        • No harmful substances or shortcuts

      • Positioning: Premium, handcrafted cakes (not mass-market)

Updated Pricing & Order Metrics (Revised)

      • Starting price (1 kg cake): ₹2,000

      • Starting price (½ kg cake): ₹1,150

      • Average Order Value (AOV): ₹2,500

      • Average Orders per Day: 2

1. Core Business Challenge

SpunSugar operates under clear constraints:

      1. Premium pricing compared to the local market

        • Market cakes: ₹1,300–₹1,500 per kg

        • SpunSugar: starts at ₹2,000 per kg

      2. Limited delivery radius (5–10 km)

      3. Home-based, part-time operations

      4. Capacity-first mindset (quality > quantity)

The challenge was not generating demand, but:

Attracting nearby customers who value premium quality and hygiene enough to pay more.

2. Strategic Insight

Mass-market targeting would attract:

      • Price-sensitive buyers

      • Bargain hunters

      • Low-intent clicks

Core Insight:

High-intent local search + premium positioning filters the right buyers automatically.

3. Marketing Strategy: Hyper-Local Google Search Funnel

Why Google Search Ads?

      • Cake buying is moment-driven and intent-based

      • Local users search when they already want to order

      • Search ads capture ready-to-buy demand

4. Campaign Execution

📍 Location Targeting

      • Radius: 5–10 km

      • Focus on:

        • PGs

        • Hostels

        • Colleges

        • Residential clusters in Bangalore outskirts

🔍 Search-Only Campaign

      • High-intent keywords only

      • No display or awareness ads

      • Ads shown strictly within the serviceable radius

5. Messaging Strategy

Premium Quality & Hygiene Positioning

Ad copy and landing page emphasized:

      • Premium ingredients

      • Hygienic home kitchen

      • Handcrafted process

      • No mass production

      • Transparent pricing justification

This ensured:

      • Fewer low-quality inquiries

      • Better buyer intent

      • Strong price acceptance

6. Budget & Scaling Logic

      • Daily ad spend: ₹1,000

      • No aggressive scaling due to:

        • Limited production capacity

        • Founder’s part-time availability

        • Brand commitment to quality

7. Performance Snapshot (Updated)

Daily Performance

      • Average orders per day: 2

      • Average order value: ₹2,500

Revenue Impact

      • Daily revenue: ~₹5,000

      • Monthly revenue (approx.): ₹1.5 lakh

ROI View

      • Spend: ₹1,000/day

      • Revenue: ₹5,000/day

      • ~5× ROAS, while maintaining premium brand integrity

8. Why This Works

1️⃣ Hyper-local targeting eliminates waste
2️⃣ Search intent reduces price sensitivity
3️⃣ Premium messaging pre-qualifies buyers
4️⃣ Ads aligned with operational capacity

Final Outcome

✔ Consistent daily orders
✔ Healthy margins
✔ Controlled workload
✔ Premium positioning protected
✔ Profitable ads without forced scale

Closing Insight

For premium home-based brands, controlled demand is more powerful than mass reach.

SpunSugar grows by:

      • Showing up locally

      • Speaking to quality-conscious buyers

      • Selling value, not discounts




EmptyCup : VSL Funnel Optimization for an Interior Business Consulting Program

Business Overview

The client operates as a business consultant for interior designers and interior firms.
Their offering is not just training, but a complete business growth package, which includes:

      • Proprietary tools and software to speed up the design process

      • Sales strategies and sales frameworks tailored for interior businesses

      • Lead-generation and conversion systems

      • Personal 1-on-1 consulting and guidance

Core Promise

Help interior business owners move from inconsistent, low-quality work to:

      • 5–10 consistent projects per month

      • Predictable revenue

      • Scalable systems instead of dependency on referrals

1. Core Business Objective

The primary goal of the funnel was to:

      1. Educate interior business owners about what they are doing wrong

      2. Show a clear 3-month growth roadmap

      3. Book high-quality strategy calls

      4. Convert qualified calls into:

        • Trial programs (₹30,000 avg value)

        • Long-term consulting engagements (₹1L+ value)

2. Funnel Strategy: VSL-Led High-Intent Acquisition

Given the high-ticket, consultative nature of the offer, a VSL funnel was chosen instead of:

      • Lead forms

      • WhatsApp-only funnels

      • Short-form content funnels

This was necessary because:

      • Interior business owners need deep clarity

      • Trust must be built before a call

      • Objections must be handled before sales interaction

3. Funnel Architecture (Step-by-Step)

Step 1: Landing Page (Problem Awareness Layer)

The landing page focuses on:

      • Common mistakes interior business owners make:

        • Inconsistent project flow

        • No sales process

        • Overdependence on referrals

        • Poor client qualification

        • Wasted time on redesigns

      • Highlighting what they should be doing instead

      • Creating curiosity, not selling directly

Primary CTA:
👉 Watch the full video to understand how to fix this

Step 2: VSL Page (19-Minute Video)

The VSL acts as the core conversion engine.

Video Covers:

      • Why most interior businesses stay stuck

      • What systems are missing (sales, follow-ups, pricing, positioning)

      • Why skills alone don’t scale a business

      • Introduction to:

        • The custom-built software

        • Sales frameworks

        • Consulting approach

      • Proof of concept through transformation logic (not hype)

Final CTA:
👉 Book a free guidance call to see how this can work for your business in the next 3 months

Step 3: Free Guidance Call (Qualification + Trust)

This is not a sales-first call.

The call focuses on:

      • Understanding the interior business owner’s current state

      • Explaining:

        • How the systems work

        • How others achieved consistent projects

      • Mapping a realistic growth plan

      • Soft qualification for:

        • Trial offer

        • Long-term consulting

This structure ensures high-quality appointments, not curiosity calls.

4. Performance Metrics (Current State)

Cost Per Appointment (CPA)

      • Current average CPA: ~₹600

      • Target CPA: ₹400

Quality Benchmark

      • Target: 70% high-quality appointments
        (Business owners who can afford, implement, and convert)

Revenue Economics

      • Trial conversion value: ~₹30,000

      • Main program value: ₹1,00,000+

Even at ₹600 CPA, the funnel remains profitable, but scale improves significantly at ₹400 CPA.

5. Optimization Journey (2-Month Progress)

Initial State (Before Our Intervention)

      • CPA: ₹1,400 – ₹2,000 per booked call

      • Low predictability

      • Inconsistent quality

After Funnel Restructuring & Testing

      • CPA reduced to ₹600 within 2 months

      • Clear downward trend

      • Funnel proven to work

This confirms that:

      • The offer-market fit exists

      • The VSL logic works

      • Ads can convert with the right learning phase

6. Current Challenges (Why CPA Is Still Inconsistent)

Despite improvements, CPA fluctuation exists due to:

      1. Learning Phase Instability

        • Frequent changes reset algorithm learning

      2. High-Consideration Audience

        • Interior business owners take time to trust

      3. Creative Fatigue

        • Ads need constant refresh

      4. VSL Drop-Off Points

        • Minor retention losses significantly affect bookings

7. Ongoing Optimization Actions

To achieve ₹400 CPA consistently, we are actively testing:

1️⃣ Landing Page Variations

      • Messaging clarity

      • Headline framing

      • CTA positioning

      • Objection handling above the fold

2️⃣ VSL Improvements

      • Hook strength (first 60 seconds)

      • Mid-video retention

      • CTA clarity

      • Social proof placement

3️⃣ Ad Testing

      • New creatives weekly

      • Different awareness angles:

        • Income inconsistency

        • Time wastage

        • Lack of systems

      • Better audience segmentation

8. Strategic Confidence & Client Alignment

The client understands:

      • This is a scaling + optimization phase

      • ₹600 → ₹400 reduction is realistic

      • Learning cost is temporary

      • Funnel economics already work

Because:

      • Conversion value far exceeds acquisition cost

      • Quality of appointments is improving

      • Long-term upside is significant

9. 3-Month Target Outcome

Within the next 3 months, the objective is to achieve:

      • ✅ ₹400 or lower CPA consistently

      • ✅ 70% high-quality appointments

      • ✅ Sub-₹5,000 cost per customer acquisition

      • ✅ Stable monthly project inflow for clients

      • ✅ Scalable consulting revenue

10. Final Insight

This case study proves that for high-ticket consulting offers:

A well-structured VSL funnel + education-first approach outperforms quick lead-gen tactics.

While optimization takes time, the long-term ROI, deal size, and scalability make this approach sustainable and defensible.

 

 Vedic Wellness University : Conversational Lead Generation for a Global Online University

Institution Overview

Vedic Wellness University

      • Location: Florida, USA
      • Delivery Model: 100% Online
      • Offerings:
        • Yoga
        • Traditional Indian Arts
        • Carnatic Music
        • Vedic Wellness
        • Bharatanatyam
        • Kathak
        • Kuchipudi
        • Vedas
      • Academic Levels:
        • Certificate
        • Diploma
        • Degree
        • PhD

The university targets global students, with strong demand from:

      • India
      • USA
      • Canada
      • Other international regions
1. Core Business Objective

The university’s primary growth goals were:

      1. High-quality registrations (form submissions)
      2. Instant query resolution to reduce hesitation
      3. Cost-efficient global lead generation
      4. Long-term nurturing for higher-level programs (Degree / PhD)

Because the courses are:

      • Cultural
      • Academic
      • High-consideration (especially Degree & PhD)

Students typically:

      • Have multiple questions
      • Need reassurance
      • Explore more than one course before deciding
2. Key Insight That Shaped the Strategy
Landing pages were NOT matching student behavior.

Prospective students:

      • Wanted human-like interaction
      • Asked questions about:
        • Eligibility
        • Recognition
        • Course level
        • Duration
        • Fees
        • Certification value
      • Often explored multiple courses, not just one

This made conversational marketing a far better fit than static landing pages.

3. Strategic Approach: Conversational-First Funnel

Instead of forcing users into a form immediately, we designed a conversation-led acquisition system.

Primary Conversion Goals:
      • ✅ Registration form submission
      • ✅ Active WhatsApp conversation
4. Meta Ads Structure (WhatsApp CTWA Ads)
a) Campaign Architecture
      • Platform: Meta (Facebook + Instagram)
      • Ad Type: Click-to-WhatsApp (CTWA)
      • Structure:
        • Separate ad sets per course
        • All relevant countries included in targeting
        • Course-specific messaging in each ad

Each ad:

      • Addressed a single course
      • Used course-specific hooks
      • Triggered a pre-filled WhatsApp message

This ensured high intent from the first click.

5. WhatsApp Automation & Chatbot System
a) Entry Point
      • User clicks ad → WhatsApp opens with a pre-filled message
      • This message acts as a trigger
b) Chatbot Logic
      • Bot answers:
        • Basic course details
        • Eligibility
        • Level options (Certificate / Diploma / Degree / PhD)
      • Based on the clicked ad:
        • Bot automatically shares the relevant registration form
      • Redirects user smoothly without friction
c) Smart Routing
      • Different forms for different courses
      • No confusion
      • No unnecessary questions
6. Conversion Performance (Key Metrics)
WhatsApp → Registration Conversion Rate
      • ~45% of WhatsApp leads filled the registration form

This is exceptionally high for:

      • Education
      • International programs
      • Long-consideration courses
7. Cost Efficiency by Geography
🇮🇳 India Campaign
      • Cost per WhatsApp Lead: < ₹20
      • High cultural affinity
      • Strong interest in traditional & Vedic programs
🇺🇸 USA + 🇨🇦 Canada Campaign
      • Cost per WhatsApp Lead: < ₹250
      • Higher purchasing power
      • Longer decision cycle
      • Better suitability for Degree / PhD
🌍 Other International Countries (Combined)
      • Cost per Lead: < ₹60
      • Balanced mix of curiosity + intent

📌 Most important:
These results were consistent for nearly 2 years, proving:

      • Stability
      • Scalability
      • Predictability
8. Landing Page Testing (Why It Underperformed)

Landing-page-based lead forms were tested as a control experiment.

Observations:
      • Higher CPL
      • Lower-quality leads
      • Drop-offs due to:
        • Too much reading
        • Delayed answers
        • No real-time interaction
Conclusion:

For education + culture-based programs,
conversation beats static pages.

9. Additional Revenue Impact (Cross-Course Conversion)

A major hidden advantage of WhatsApp-based leads:

Cross-Selling & Upselling
      • Students initially inquired about:
        • Dance or Yoga
      • After conversation:
        • Explored Vedic Wellness or Degree programs
      • Human-like chat increased:
        • Trust
        • Exploration
        • Lifetime value (LTV)

This was not possible with landing pages.

10. Long-Term Nurturing Strategy

Because Degree & PhD programs require:

      • Time
      • Confidence
      • Academic clarity

WhatsApp allowed:

      • Follow-ups
      • Broadcast updates
      • Personal guidance
      • Ongoing nurturing

This turned WhatsApp into:

A CRM + Counseling + Conversion engine

11. Why WhatsApp Conversational Ads Worked Best (Reasoning)
1️⃣ Reduced Psychological Barrier

WhatsApp feels:

      • Personal
      • Informal
      • Non-salesy
2️⃣ Real-Time Query Resolution

Instant answers = higher confidence.

3️⃣ Intent-Based Automation

Users self-select via:

      • Course-specific ads
      • Pre-filled messages
4️⃣ Global Scalability

One system works across:

      • India
      • USA
      • Canada
      • Other countries
12. Final Strategy Direction

Based on:

      • Lower CPL
      • Higher quality
      • Better conversion rate
      • Strong nurturing capability

The focus was shifted to:

WhatsApp-based conversational ads as the primary acquisition and conversion channel

Landing pages remain secondary, used only for:

      • Validation
      • Retargeting
      • Supplementary traffic
13. Final Outcome Summary

✔ Global lead generation at scale
✔ Ultra-low CPL across regions
✔ 45% WhatsApp → registration conversion
✔ Multi-course cross-selling
✔ Long-term nurturing for high-ticket programs
✔ Sustainable performance for 2+ years

 

SPM : Local Lead Generation & Store Visit Growth

Objective:
Maximize SPM (Sales per Month) and business visibility by increasing:

        • Local awareness

        • Business profile interactions

        • Store visits

        • Phone calls

        • High-intent leads

The businesses operate through physical local shops and depend heavily on nearby customers discovering, visiting, or contacting them.

1. Core Business Challenge

The primary challenge was capturing maximum attention and intent within a limited local radius, where:

        • Customers prefer visiting physical shops

        • Trust is built through Google Business Profiles, reviews, and local presence

        • Decisions are often call- or visit-driven, not purely online

Hence, the strategy required:

        • Strong local visibility

        • Multiple conversion paths (calls, visits, leads)

        • Low cost per lead with consistent volume

2. Strategy Overview (Full-Funnel Local Approach)

We designed a multi-channel local marketing framework where a single user could:

        1. Discover the business online

        2. Check the business profile

        3. Call directly

        4. Visit the physical shop

        5. Submit a lead (WhatsApp / form)

Instead of running isolated campaigns, we integrated all conversion actions into a unified local ecosystem.

3. Google Ads Strategy (High-Intent Traffic)

a) Google Local Search Ads + Location Assets

Goal: Capture users actively searching nearby

Execution:

        • Search ads integrated with Google Business Profile

        • Location assets enabled so ads appeared:

          • In local search results

          • On Google Maps

          • In “near me” queries

        • Ads showed:

          • Business name

          • Address

          • Distance from user

          • Call button

          • Directions button

Resulting User Actions:

        • Direct phone calls

        • Navigation requests (store visits)

        • Business profile views

This ensured high purchase intent, since users were already looking for similar services in their area.

b) Unified Conversion Tracking (One Campaign, Multiple Outcomes)

From the same Google Search campaign, we tracked:

        • 📞 Calls

        • 📍 Store visits

        • 📝 Leads

This allowed:

        • Better optimization via conversion signals

        • Smarter bidding toward users likely to visit or call

        • Accurate understanding of real offline impact

4. Meta Ads Strategy (Volume & Cost Efficiency)

a) Lead Generation Ads (WhatsApp CTA)

Objective: Generate high daily lead volume at low cost

Targeting:

        • Only nearby areas / city radius

        • Users most likely to physically visit shops

Ad Format:

        • Click-to-WhatsApp (CTW)

        • Simple, direct messaging

        • Local language & context

Performance Metrics:

        • 📊 20–30 leads per day

        • 💰 Average CPL: ~₹18

        • 🎯 Lead Quality Split:

          • ~60% high-intent (genuine interest)

          • ~40% low-intent / exploratory

This lead quality ratio is normal and acceptable in local service businesses, especially at such a low CPL.

b) Consistency Across Platforms

The same local intent and geo-restricted targeting logic was applied to:

        • Google Search Ads

        • Meta CTW Ads

This created consistent lead flow and predictable performance, rather than spikes and drops.

5. Refinement in Recent Months (Hyper-Local Focus)

In the last couple of months, the strategy was refined further.

Primary Focus:

        • Only local conversions

        • No wasted spend on broad or irrelevant audiences

Active Campaigns:

        1. Google Search Ads with Location Assets

        2. Meta Click-to-WhatsApp Ads (nearby radius)

Supporting Campaigns (Top-of-Funnel):

        • Instagram Video Views Ads

        • Instagram Profile Visit Ads

Purpose of Awareness Campaigns:

        • Keep the brand visible locally

        • Build familiarity

        • Improve trust before users search or message

This ensured that when users later:

        • Saw Google ads

        • Found the business on Maps

        • Clicked WhatsApp ads

They already recognized the brand.

6. Why This Strategy Works (Reasoning)

1️⃣ Local Intent > Broad Reach

Local customers don’t need convincing — they need visibility at the right moment.

2️⃣ Multiple Touchpoints Increase Conversion Probability

A user might:

        • See an Instagram video

        • Later search on Google

        • Then call or visit

We ensured the business appeared at every step.

3️⃣ Offline-Friendly Funnel

Unlike pure e-commerce, this model respects how real people behave locally:

        • Checking profiles

        • Asking on WhatsApp

        • Visiting shops physically

4️⃣ Cost Efficiency with Scalability

        • ₹18 CPL allows scale

        • Even with 40% low-quality leads, ROI remains strong

        • High-intent users convert offline into sales

7. Final Outcome Summary

✔ Strong local awareness
✔ High Google Maps & profile visibility
✔ Consistent calls and store visits
✔ 20–30 daily leads at ultra-low CPL
✔ Sustainable and scalable local marketing system

8. Conclusion

This case study demonstrates that local businesses grow fastest when performance marketing is aligned with real-world customer behavior.

By combining:

        • Google Local Search Ads

        • Meta WhatsApp Lead Ads

        • Awareness campaigns

        • Hyper-local targeting

We built a high-intent, low-cost, conversion-driven system that directly supports SPM growth and long-term brand presence.



KnowUrSkin — Building a Skincare Intelligence Brand from Zero

About the Company

KnowUrSkin is a modern skincare intelligence platform that helps users understand their unique skin needs through an AI-powered Free Skin Test.
 Unlike typical skincare brands, KnowUrSkin doesn’t sell its own products — it provides personalized recommendations based on test results, sourced from trusted third-party brands.

Their mission is to make skincare more scientific, personalized, and results-driven — helping users discover why their skincare isn’t working and what to do next.

The Challenge

At launch, KnowUrSkin had no customers, no revenue, and no product awareness.

Even with a strong concept, early marketing efforts struggled because:

      • The value of the test wasn’t clear to users.

         

      • Landing pages had too many steps, causing drop-offs.

         

      • Ads lacked a unified message and failed to build trust.

         

As a result:

      • Conversions were minimal despite traffic.

         

      • Customer Acquisition Cost (CAC) was as high as ₹600+.

         

      • No recurring subscribers, even though the product depended on subscriptions for profitability.

         

The core issue was lack of funnel clarity — people didn’t understand why to take the test or what would happen next.

The Solution

When our team partnered with KnowUrSkin, the goal was to rebuild the funnel from scratch and establish a simple, conversion-focused growth system.

1️⃣ Strategy & Positioning
      • Defined a single message:


         “Understand why your skin isn’t improving — take your free test today.”

         

      • Focused all creatives and ad copy around this one emotional trigger.

         

      • Reframed the brand from skincare recommendation to skin discovery and insight platform.

         

2️⃣ Landing Page & Funnel Optimization
      • Designed a clean, single-scroll landing page focused on one CTA — Take the Free Skin Test.

         

      • Added trust-building elements (science-backed tone, visuals of analysis, and testimonials).

         

      • Created a simple, three-step flow:
         Test → Personalized Insights → Subscription for Ongoing Tracking.

         

3️⃣ Paid Ads & Creative Testing
      • Ran Meta and Google campaigns focused on awareness and conversion.

         

      • Used A/B testing for:

         

        • Messaging angles (e.g., “Why your skincare isn’t working” vs. “Discover your real skin type”).

           

        • Creative types — before/after visuals, UGC testimonials, and motion-based explainer videos.

           

      • Shifted to conversion-optimized landing pages with event-based tracking to measure drop-offs.

         

4️⃣ Subscription Optimization
      • Highlighted benefits of monthly retests and progress tracking.

         

      • Introduced subscription tiers (₹300–₹600/month) with continuous skin monitoring.

         

      • Built user retention loops through progress tools and notifications.

         

The Results

Metric

Before

After (3 Months)

CAC

₹600

₹321

Subscription Range

₹300–₹600

₹300–₹600

Funnel Conversion

Low

+72% increase

Revenue Model

One-time signups

Recurring monthly subscriptions

Brand Awareness

Low

Strong recall via test-based funnel

✅ Result Summary

      • CAC reduced by 46% (₹600 → ₹321).

         

      • Subscription revenue stabilized through recurring users.

         

      • Higher engagement and completion rate for the free test.

         

      • Established a scalable funnel that can grow profitably with ad spend.

         

 

House OF Origins

About the Company

House of Origins, founded in 2022, is a premium dry fruit brand that delivers authentic, high-quality, and organic dry fruits directly from their source of origin — like Kashmiri Mamra almonds sourced straight from Kashmir.

Their vision is to bring fresh, premium, and unadulterated dry fruits to Indian households. They sell directly through Amazon and their official D2C website.

The Challenge

Even with great products and branding, House of Origins struggled to make their ad spend profitable. Despite spending ₹30,000 monthly, they were not generating any sales.

Their earlier campaigns included:

    • Google Shopping Ads — all products lumped into a single campaign.
  • Meta Ads targeting broad audiences with no creative testing.

As a result:

    • Audiences weren’t engaging with the ads.
  • CPCs shot up to ₹100+, making ads inefficient.
  • Return on Ad Spend (ROAS) is 0

The issue was clear: poor campaign structure and lack of data-driven testing were blocking growth.

The Solution

When INFYDIGIWORLD partnered with House of Origins, we focused on data segmentation, creative testing, and funnel optimization.

Here’s what we did:

    1. Google Ads Restructure:
  • Moved from a single Shopping Ad setup to Performance Max (PMax) campaigns.
  • Created category-wise ad groups (e.g., almonds, cashews, raisins, etc.) for better tracking and control.
  • Refined product feeds and optimized creatives for each category.
  • Meta Ads Revamp:
    • Introduced A/B testing for creatives and audiences.
    • Used storytelling-based ad creatives highlighting quality sourcing and authenticity.
    • Added retargeting layers to bring back engaged visitors.
  • Performance Optimization:
    • Continuously analyzed category-level performance data.
    • Scaled ad budgets strategically based on ROAS trends.

The Results

Metric

Before

After

Ad Setup

Single Shopping Ad

PMax + Category-Wise Structure

Average CPC

₹100+

₹25–₹30

ROAS

1.86×

4.5×

Monthly Revenue (MRR)

₹1.25 Lakh

₹5 Lakh+

Lead Quality / Engagement

Low

High-intent, Engaged Buyers

 

 

 

 

 

 

 

 

 

✅ Results Summary:

    • ROAS increased by 142% — from 1.86× to 4.5×.
    • Monthly revenue grew 4×, from ₹1.25L to ₹5L+.
    • CPC dropped by over 70%, reducing acquisition costs.
    • Stronger engagement and repeat purchases through refined audience targeting.

Key Takeaways

    • A category-wise ad structure delivers better visibility and control than one-size-fits-all campaigns.
    • Creative and audience testing is essential for scalable growth.
    • With the same or even lower ad spend, a well-optimized funnel can 4× monthly revenue.

 

See What House of Origins Say After working with us

From House Of Origins - Google Ads

Shree Sai Motors

About the Company

Shree Sai Motors is a local automobile dealership offering vehicle sales and related services to customers in their region.
 With a strong offline reputation, the business aimed to increase consistent inbound enquiries through digital channels and reduce dependency on walk-ins and referrals.

Primary Goal:
 Generate high-quality vehicle enquiries and service-related leads at a sustainable cost using paid ads.

🎯 The Challenge

Despite running ads, Shree Sai Motors was not seeing predictable or scalable results.

Problems Identified:

      • Inconsistent daily leads

      • No structured funnel for enquiries

      • Ads were running without creative testing

      • No clear differentiation or trust-building in creatives

As a Result:

Low engagement on ads

Rising cost per enquiry

Unclear performance tracking

Difficulty scaling ad spend confidently

➡️ The core issue: lack of a structured performance marketing strategy and optimized creatives.

🚀 The Solution

When INFYDIGIWORLD partnered with Shree Sai Motors, the focus shifted to video-led performance marketing with clear CTAs and local targeting.

1️⃣ Creative Strategy

Designed short-form video creatives showcasing:

Business credibility

Available vehicles / services

Local trust factor

Mobile-first creatives optimized for Meta platforms

Clear call-to-actions:

Call Now

WhatsApp Enquiry

Instant Lead Form

2️⃣ Campaign Structure

Meta Lead campaigns optimized for enquiries

Geo-targeted ads focusing on nearby locations

Separate ad sets for:

New audience discovery

Retargeting engaged users

3️⃣ Performance Optimization

Continuous monitoring of:

Cost per lead

Engagement rate

Lead quality

Iterated creatives based on performance data

Scaled budgets only on winning ads

📈 The Results

Metric

Before

After

Lead Consistency

Irregular

Daily, Consistent Enquiries

Cost Per Lead

High & Unstable

Reduced & Controlled

Engagement

Low

Strong Local Engagement

Lead Quality

Mixed

High-intent Enquiries

Brand Visibility

Limited

Strong Local Recall

✅ Results Summary

Consistent daily vehicle and service enquiries

Improved lead quality with genuine buying intent

Reduced acquisition cost through optimized creatives

Stronger local brand presence via video ads

A predictable lead generation system for scaling

🔑 Key Takeaways

Video creatives build trust faster for local automobile businesses

Geo-targeted performance campaigns outperform generic ads

Creative testing is essential for lowering cost per lead

A structured funnel turns ad spend into predictable enquiries

 

 

💬 Client Testimonial

“I’m really thankful to INFYDIGIWORLD for helping me grow my coaching business and making my marketing so much easier.
 If you’re a coach or teacher struggling with poor-quality leads, I’d definitely recommend working with them.”
 — Sushma, Founder, PhonicsWorld

Beginners Digital Montessari

About the Company

Brand Beginners Digital — founded by Neelakshi Shukla, an experienced educator with over 30 years of teaching experience and founder of three playschools in Kolkata.
 After 2020, the brand expanded online with phonics classes for kids, aiming to bring quality early learning to students beyond their local centers.

The Challenge

Despite their experience and reputation, Brand Beginners Digital struggled to grow their online phonics classes.

      • They initially relied on organic marketing, which brought visibility but no real sales.
      • After that, they started running ads with freelancers. Their main funnel was to:
  1. Get people to fill a lead form for a free demo class
  2. Call leads for confirmation and feedback
  3. Convert them into paid students

However, they faced several key issues:

      • Low demo attendance rate — many people didn’t show up even after confirmation.
      • Low conversion rate from demos to sales.
      • Wasted time and effort managing a large number of unqualified leads.
The Solution

When Brand Beginners partnered with us, we revamped their marketing and lead funnel to focus on quality over quantity.

Our strategy included:

      • Optimizing the ad targeting to attract parents genuinely interested in phonics classes.
      • Introducing a pre-qualification and appointment system, filtering out low-intent leads.
      • Streamlining their follow-up process to save time and focus only on high-quality prospects.
 The Results

Metric

Before

After

Ad Spend

₹30,000

₹30,000

Leads Generated

1,000

200 (Qualified Appointments)

Sales/Admissions

5

30

Conversion Rate

0.5%

15%

Time Spent on Follow-ups

Very High

Reduced by 70%

✅ Results Summary:

2.8× increase in sales with the same ad budget.

Reduced lead volume by 58%, while improving quality and conversion rate.

Saved significant time in managing calls and follow-ups.

💬 Client Testimonial

“Working with the team has been a wonderful experience. They designed a beautiful and user-friendly website for Beginners Digital Montessori and also helped us run effective ads to reach the right parents. Their understanding of our brand and consistent support has helped us grow our online presence and inquiries significantly. Highly recommended for anyone looking for reliable digital marketing and website development services.”

Neelakshi Shukla, Founder, BDM

Celebrare

About the Company

Celebrare, founded by Abhinav (an IIT alumnus), is a leading digital wedding invitation brand offering both custom video invitations and e-cards through its mobile app and website.

The brand has become a go-to destination for modern couples looking for elegant, personalized wedding invites that combine creativity with convenience.

The Challenge

Celebrare had already built a strong presence and was running successful ad campaigns, maintaining an average ROAS of 4.5× on an ₹80,000 monthly ad spend.

However, they faced a key growth challenge:

      • Every time they increased ad spend, their ROAS dropped sharply.

         

      • They wanted to scale revenue without compromising profitability.

         

On deeper analysis, the main bottlenecks were:

      • Same ad structure being used for both the app and website, causing overlap and data mix-ups.

         

      • Lengthy and complex user flow — users had to go through multiple pages and steps to edit, preview, and finalize their invitation card.

         

      • High drop-off rate before payment, caused by confusion and friction in the customization process.

         

The Solution

When INFYDIGIWORLD partnered with Celebrare, our focus was on streamlining the user journey and scaling ads efficiently without diluting ROAS.

We implemented a multi-pronged strategy:

🔹 1. Account & Funnel Restructure
      • Separated the app and website ad accounts to allow independent tracking and optimization.

         

      • Created platform-specific campaigns to ensure better targeting and budget control.

         

🔹 2. CRO (Conversion Rate Optimization) & UX Improvement
      • Simplified the customization process into just 4 intuitive steps:

         

        1. Choose design

           

        2. Enter details (single consolidated form)

           

        3. Preview the card instantly

           

        4. Make payment & download

           

 

      • Previously, users had to go through multiple pages and optional drag/drop views, leading to confusion.

         

      • The new flow significantly reduced friction and improved completion rate.

         

 

🔹 3. Creative & Ad Testing
      • Conducted A/B testing on multiple creative formats and copy variants.

         

      • Highlighted new UX improvements in ad messaging to attract high-intent users.

         

      • Optimized for event-season peaks to maximize conversion efficiency.

         

The Results

Metric

Before

After

Monthly Ad Spend

₹80,000

₹2.5 Lakh

ROAS

4.5×

4.36×

User Journey Steps

7–8 steps

4 streamlined steps

Drop-off Rate

High

Reduced by 45%

Monthly Revenue Growth

Baseline

3× increase year-over-year

Results Summary:
      • Successfully scaled ad spend by over 3× (from ₹80K to ₹2.5L) with only a minimal ROAS drop (4.5 → 4.36).

         

      • Conversion rate improved due to simplified user flow.

         

      • The CRO and UX enhancements resulted in smoother user experience and higher purchase completion.

         

 Key Takeaways
      • Platform separation (app vs. web) allows precise ad optimization and scaling control.

         

      • Simplifying the customer journey boosts conversions dramatically.

         

      • Scaling isn’t just about increasing ad budget — it’s about improving funnel efficiency to sustain ROAS.

         

See What House of Origins Say After working with us

From House Of Origins - Google Ads